Faq
Shipping Information
Q: How long does shipping take?
A: Shipping typically takes 3-5 business days within the country and 7-14 business days internationally.
Returns & Exchanges
Q: Can I return or exchange an item?
A: Yes, we accept returns and exchanges within 30 days of purchase, provided the item is in its original condition.
Payment Options
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and Apple Pay.
Product Care
Q: How do I care for my jewelry?
A: We recommend storing your jewelry in a dry place, avoiding contact with water and chemicals to maintain its luster.
Customer Support
Q: How can I contact customer support?
A: You can reach us via email at [email protected] or through our contact form on the website. We aim to respond within 24 hours.