Shipping policy

At LueurEternelle, we are committed to ensuring that your purchases are delivered to you quickly and securely. Our shipping policy is designed to provide clarity and convenience, ensuring a seamless shopping experience from checkout to delivery.

Shipping Options:

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days for an additional fee.

Shipping Destinations:

We currently ship to most countries worldwide. Please refer to our checkout page to confirm if we deliver to your location.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the destination. Free standard shipping is available for orders over $100.

Order Processing Time:

Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing times may extend by an additional day.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order via our carrier's website.

Delivery Issues:

If you encounter any issues with your delivery, please contact our customer service team immediately. We will work with our shipping carrier to resolve any problems as quickly as possible.

We strive to make your shopping experience at LueurEternelle as smooth and enjoyable as possible. If you have any questions about our shipping policy, please do not hesitate to contact us.